Change Management Playbook: 5-Step Model
Guide Adoption with Vision, Champions, and Training
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P3
Change Management Playbook: 5-Step Model
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18-week initial rollout; quarterly reinforcement and annual refresh aligned with SUS-05.
Key Takeaways
Define and communicate a clear AI vision that emphasises augmentation, ethics, and client value.
Use structured stakeholder mapping to prioritise engagement and convert neutrals into champions.
Build an AI Champions network to provide peer support, model safe use, and surface risks early.
Design AI into existing legal workflows with explicit human review gates and backup processes.
Deliver role-based, just-in-time training aligned to maturity level and tool rollout.
Integrate Risk Taxonomy 2026, especially Class 3, Class 6, and Class 9, into daily adoption practices.
Track adoption, ROAI, and Shadow AI incidents with DPS-grade evidence for defensibility.
Module Details
Type
Pillar
P3
Duration
18-week initial rollout; quarterly reinforcement and annual refresh aligned with SUS-05.
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ADVISORY
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