Support Center
Find answers, get help, and access resources for your Legal AI transformation journey.
Technical Support
Get help with technical issues, implementation challenges, and platform troubleshooting.
Consulting Services
Schedule time with our Legal AI experts for strategic guidance and implementation support.
Knowledge Base
Browse our comprehensive documentation, how-to guides, and best practices for implementing Legal AI.
Training & Certification
Access our Legal AI training programs, certification courses, and webinar recordings.
Frequently Asked Questions
How do I get started with the Legal AI Transformation Blueprint?
Start by completing our AI Readiness Assessment to benchmark your current capabilities. Then follow our 30-60-90 day quick-start plan outlined in the Blueprint. We recommend beginning with Pillar 1 (Strategy & Value) to define your AI ambition and secure leadership sponsorship.
What compliance frameworks does Advanta support?
Our framework is designed to align with major global regulations including ABA ethics guidelines, EU AI Act, GDPR, NIST AI RMF, and various US state AI laws. We provide specific templates and checklists for each regulatory requirement in our Governance & Compliance toolkit.
How do you ensure data security with AI implementations?
We enforce strict data governance protocols including vendor DPAs that prohibit training on client data, data classification schemes, and secure cloud infrastructure with SOC 2 and ISO 27001 certification. Our RAG pipeline implementation ensures AI outputs are grounded in your verified knowledge sources.
What is your typical implementation timeline?
Most clients see their first ROI within 90 days through quick-win pilots. Full enterprise transformation typically takes 6-12 months, depending on organization size and complexity. Our 90-Day Strategic Roadmap provides a detailed phased approach.
Do you offer customized training for our legal team?
Yes, we offer role-based training programs tailored to your organization’s specific needs. Our AI Literacy Curriculum includes modules for lawyers, legal ops, risk officers, and IT teams. We also provide train-the-trainer programs and ongoing certification.
Get in Touch
Email Support
[email protected] Typically respond within 4 hours
Phone Support
+91 8800 559859 Mon-Fri, 9:00 AM - 6:00 PM EST
Live Chat
Available during business hours. Look for the chat icon in the corner
Emergency Support
For critical issues outside business hours. +91 8800 559859