Cancellation & Refund

By availing our services you agree to comply with and be bound by the following Cancellation & Refund Policy.

Effective Date: March 27th, 2025

At Advanta Legal Tech (“Advanta,” “we,” “our,” or “us”), we are committed to delivering high-quality legal technology consulting services and digital solutions. This Cancellation & Refund Policy outlines the terms and conditions governing the cancellation of services and refund requests for purchases made through our website ([insert website URL]). By engaging with our services, you agree to comply with the terms stated herein.

1. Services Covered Under This Policy

This policy applies to the following services offered by Advanta:

Legal Technology Consulting: Strategy, implementation, and advisory services.
Maturity Assessment Tools & Reports: Digital assessment tools and customized reports.
Workshops & Training: Virtual or on-site training sessions.
Digital Products: Downloadable templates, whitepapers, and research reports.
Subscription or Membership Plans: Access to exclusive content or tools.

2. Cancellation Policy

2.1. Service Cancellation by the Client

Consulting & Advisory Services:
- Cancellations made 7 days or more before the scheduled service date are eligible for a full refund, minus any applicable processing fees.
- Cancellations made within 7 days of the scheduled service date will incur a 25% cancellation fee, and the remaining amount will be refunded.
- Same-day cancellations or no-shows will not be eligible for a refund.
Workshops & Training:
- Cancellations made 5 days or more before the event are eligible for a full refund.
- Cancellations made within 5 days will receive a 50% refund.
- No refunds will be issued for cancellations made within 24 hours of the event or for no-shows.
Subscription or Membership Plans:
- You may cancel your subscription at any time; however, no pro-rata refunds will be issued for unused portions of the subscription period.

2.2. Cancellation by Advanta

Advanta reserves the right to cancel or reschedule services in case of unforeseen circumstances (e.g., technical issues, staff unavailability).
In such cases, clients will have the option to either:
- Reschedule the service at no additional cost, or
- Receive a full refund with no cancellation fees.

3. Refund Policy

3.1. Refund Eligibility

Refunds are only applicable under the following conditions:

Cancelled Services: If you cancel a service within the eligible timeframe.
Service Non-Delivery: If Advanta is unable to deliver the promised service due to internal reasons.
Duplicate Payments: If you were mistakenly charged more than once.

3.2. Non-Refundable Services

The following services are non-refundable:

Digital Products: Downloadable templates, whitepapers, and research reports.
Partially Completed Services: If part of the service has already been delivered.
No-Shows or Missed Sessions: Failure to attend or participate in booked services.
Subscription or Membership Plans: Once initiated, they are non-refundable.

3.3. Refund Timelines

Approved refunds will be processed within 7-10 business days.
Refunds will be credited to the original payment method used during the transaction.
Any delays caused by third-party payment processors are beyond Advanta’s control.

4. Modification of Policy

Advanta reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

5. Contact Us

For cancellation or refund requests, or if you have any questions regarding this policy, please contact us at:
📧 support[at]advanta.tech
📞 +91-8800559859